Exclusive Boots training service

Through links to our parent company Walgreens Boots Alliance, we collaborate exclusively with our colleagues at Boots UK, one of our international retail pharmacy businesses, to ensure your products are supported with quality training in the Boots store environment.

 

Boots is one of the principle retail brands of Walgreens Boots Alliance in the UK and has a unique place in the heart of the communities it serves across the UK.

 

Skills in Healthcare, with the support of Boots, can help to ensure your product training materials are suitable and tailored to your specific needs.

 

The training team's mission in Boots UK is to empower pharmacy store teams to confidently make consumer recommendations and provide customer service excellence.  

 

The main aim of this training service is to train, educate and inform resulting in improved sales and customer service.  

The main objectives of the training are to:

  • Deliver key brand messages (new product communication and key product updates).

  • Enforce features, benefits and detail clinical efficacy.

  • Drive recommendation levels through informed and confident pharmacy teams.

  • Enhance consumer experience.

  • Provide product support for switches, format changes, MHRA* guidelines and re-launches.

  • Provide ongoing assessment of store knowledge and confidence levels.

  • Deliver training materials, highlighting CPD* opportunities and signposting online resources.

  • Assess merchandising and range compliance.

  • Drive promotional activity and effectiveness.

*MHRA: Medicines and Healthcare products Regulatory Agency
*CPD : Continued Professional Development

 

Click below for the video to see how the Skills in Healthcare Boots Training team are successfully impacting the Boots Store teams.

Click here to view the Skills in Healthcare Training Video